Tuesday, January 29, 2019

Windows 10 Video Driver Updates (NVidia)

Manually updating video drivers in Windows 10.  Keyliner's best practices.

I was working on graphic images and noted the screen was not updating properly.  The first thing I think about is Video Driver updates.  This article discusses how I like to do the updates.

Windows 10 is supposed to update them automatically, but that only happens if you are using the generic Microsoft Video driver -- which is what 99% of people use.  If you have an slotted video card -- where the monitor's video cable plugs into a card slot, rather than the motherboard's ports, then you should update manually.

Step 1:  Determine if you have a Onboard or slotted Video card.

Look at the back of the PC and find which port the monitor's data-cable runs to.  Your ports may be DVI, old-style VGA, a the new style PC-board.  The important thing to consider is does the cable plug into the motherboard or into dedicated PCI external slots. 

* If it is the external slots, or if you have dual monitors, where one plugs in onboard and the other into the slot, then this article is for you.

* Laptops only have onboard video but may use an NVidia or ATI driver.  See the control panel (step2). 

* If Step2 shows a name-brand video, continue with these remaining steps.  The only caveat is vendors often have a "Laptop" version of the drivers, but it can still be updated manually from the vendor's site.

Step 2:  Determine the brand of the PCI video card. 

Typically NVidia (Geoforce, EVGA, Gigabyte, etc.) or AMD Radeon.  Other manufacturers make video cards, but they are almost always using the NVidia or AMD chipsets.

The best way to tell is to look at the packing list/shipping inventory for the PC.   The second-best way is to open Control-Panel, Administrative Tools, Computer Management.  Expand Device Manager.

In my case, note this is NVidia Quadro K2000.  The model is helpful.

Notice I am not going to Dell, HP, Acer or other branded support sites.  It is best to get the most current drivers from the chipset maker.  For example, on my Dell, they quit supporting my PC years ago.

Step 3:  On the Vendor's site, manually download the driver and save to a local download directory.

For NVidia  www.nvidia.com
   Select Drivers, All NVidia Drivers

For AMD:  www.amd.com
   Select Drivers & Support

Both vendors have an auto-detect program you can download and install.  I have not used these and am generally against them -- not wanting to install another program on an already cluttered machine.  

If you could not determine the video card's model number, the same video driver is probably being used for all of a vendor's video cards, regardless of model.  The only difference being 32-bit or 64-bit Windows. Most, if not all of us are now running Windows 10 64-bit.

Here was my selection:

Download the driver (typically a large file) and save to a known location.  The download is substantial - these are large files.

Step 4:  Install

For most, both brands of video cards install a half-dozen utilities, toolbars, 3D graphics and sound drivers.  These complicate my life and have been unnecessary in all of my work.  I never install the extras.  Here is your chance to take control.  Plus, a simpler install means fewer bugs!  

If you are a gamer - and you know who you are - install all the goodies, if you need them.  For the rest, follow these general recommendations.

These install screen shots show an NVidia install.

Double-click the downloaded file to begin installation. 
As of 2019.01, NVidia's file was

(It seems they have 30 updates a year.  I check once or twice a year)

4a.  NVidia wants a temporary folder to extract the files.  I always choose this path:  C:\temp\nvidia

In this same folder, I create a notepad text document to remind me of the video-card's model number, and make (Quadro K2000).

4b.  *ALWAYS* choose "Custom Install"

4c.  In the Custom panel, uncheck all options, no matter how important-sounding they are.  Leave only the base video driver.  If you are a gamer, and you know about these other options, then I'd give a little leeway on this.

5.  The driver will install.  Expect the screen to go black once or twice.

When done,

Delete all files in c:\temp\NVidia as they are no longer needed.

Delete the original downloaded .exe

-- but I tend to leave the last one on the disk.  It makes me smile when I see my last update was 390.65 and I am now updated to 412.16

I revisit video drivers once or twice per year.  More often after major Windows version changes.

Sunday, January 20, 2019

Raspberry Pi Pi-hole Network-wide blocking of Ads, tracking, and popups

How-To: In two hours, with no previous experience, you can build a small "DNS Sink Hole" that can block ads, tracking cookies, popups, and email-trackers -- all by using a small $50 computer called a Raspberry Pi. 

But most importantly, questionable sites, such as ransomware and other scams, are blocked at the network layer, long before your browser has a chance to see them.

This works for all devices in your network, including all desktops, laptops, phones, and tablets.

You no longer need to install ad-blocking software.  All the benefits happen for all devices behind your router -- and you do not have to configure them to gain the benefits.

This replaces a previous Keyliner article:
Stopping Tracking Cookies with whack-a-mole - blocking DNS using Acrylic DNS.

A Raspberry Pi becomes a dedicated computer that handles all DNS (Domain Name Service) requests -- taking the function away from your existing routers.  When you type an address, such as "keyliner.com", -- a request goes to your Domain Name Server.  It translates the human-readable name into an IP address.  If the address is nefarious or an ad-network, the packet is discarded, keeping the traffic from reaching your devices.

As of this article, the device blocks 107,000 domains (now 126,000 domains).  Here is a chart showing the normal traffic at my house, with blocked requests in blue.  Of the 13,000 requests, 2,500 were blocked:

Raspberry Pi, you say?

To make this work, you will need to build a small computer using a device called a Raspberry Pi, and then install DNS software called "Pi-Hole" (an open-source, community-developed Domain Name Service supported by hundreds of volunteers).

"I don't know anything about that!" Neither did I!

And yet, with zero experience, I built the PC, installed the operating system, and configured everything -- all in about two hours.  The operating system and DNS software are free.  You can do this! 

What is a Raspberry Pi?

A Pi is a small computer, running Linux and costs about $50.  It has 4 USB ports, an HDMI Video port, an RJ45 wired network jack, Bluetooth, a wireless adapter, and a slot for an SD-card drive. You do not need to know Linux to build this project. 

I found this model on Amazon, which included a case, power-supply.

I also like this model (where you supply your own cell-phone 2.5A charger), or this model.  These are all similar, except for cosmetics, accoutrements, HDMI cables, and the like.  I noted Walmart.com carries the same products, with free shipping for the same cost.

I am using an older Raspberry Pi 2.0.  Version 3b is now available.  Either will work.  A Pi 2.0 can easily support up to 2M DNS transactions per hour -- well within the realm of a 50 workstation network.

You will also need the following:

HDMI cable to connect to your TV or monitor (temporary, just for setup; may be included in your kit)

Short .5 or 1 Meter (2 - 3 ft) Ethernet patch cable ($5)
Wired or wireless Keyboard (borrow from your PC)
Wired or wireless Mouse (borrow from your PC)

And you will need a 16GB (recommended) or 32GB Micro SD card with adapter.  These are often included in your Raspberry Pi kit:

The SD card acts as the Pi's hard drive.  Note, this is the Micro SD card, which is much smaller than a postage stamp.  Buy these at any electronics or office store.  Shop around for the best price (expect about $10).  The drive comes with a standard-sized adapter so you can plug it into your laptop or desktop's SD slot.

Before you start, some research is required.

Important Prerequisites

A.  From your PC, discover your IP-address pool-range with these geeky but easy steps:

From a DOS / Command prompt (windows-R, "CMD"), type this command:

ipconfig (enter)

* Note your IPV4 address, illustrated above.

Yours will probably read something like    (mine happens to be

* Note your Default Gateway (mine is - This is your main router.

B.  Decision

If your workstation's ipv4 address is below 10, such as  or,
write-down, and later use, this fixed IP address:

This will be the Pi's new internal IP address, where the first three octets will be the same as your workstation.  

If your displayed IPV4 address is something like (or some number higher than 9), then consider using this IP Address for your soon-to-be-built Pi: (-now in retrospect, it is probably safest to always use a .151 address because this address is beyond most auto-assigned addresses).

Technical notes for those who care:  Your home router assigns automatic DHCP addresses to each workstation on the network using a range or pool of numbers.  This range varies by router manufacturer.  Some start at 2 - through 100, others start at 10 through 150.  The range does not matter, but the Raspberry Pi needs a number from outside that range.  You could log into the router and confirm the exact range, but the steps above are a good-enough approximation and you could probably use .151 in all normal cases. 

C.  You must be able to login to your Router (and, if present, your optional Wireless Router's) Admin screens. Test this now, before going on further:

Open a browser.  In the URL line, type your router's main IP address -- illustrated in the DOS screen above as the "Default Gateway."  The first three octets will be the same as your workstation's address.  The last octet will most likely be a dot-1. 

For example,  

(also typical are addresses like this: .  Your network may be different.  The main router's last octet is almost always dot-one.). 

D.  Look on the side of the router for a printed label that shows the admin login ID and password, or you may have recorded the password when the network was first built.

Login with "admin"  (usually, lower-case-a)
Confirm you can login and get to the router's administrative screens.

E.  If you have a separate wireless router, you will also need to see its administrative screens (more details below).  That address is often  Login with similar steps.

You must be able to login to your router's admin screens before continuing.  If not, consider this keyliner article, and this one.  Your ISP or the person who setup your original network may be able to help. 

Raspberry Pi Hardware Setup

A new Raspberry Pi is a small circuit board.  Snap it into the kit's plastic case, and if the kit came with self-adhesive heat-sinks, apply them now. 

Next, download and install the Linux operating system with these steps (this step can be skipped if your raspberry kit came with a pre-installed NOOB operating system; if so, jump to step 4):

1.  From a PC, go to the Raspbian download site and download the "NOOBS Offline and Network Install.zip".  This download is slow and will take several hours (they have a slow network connection and it has to cross an ocean. 1.7Gig file.):


Save the .ZIP to a known location.

2.  Insert the MicroSD card into your PC's card-reader.

The card must be a 16GB or 32GB card (smaller than 64GB).
If prompted, format the card - format it like you would with any disk or USB thumb drive.

3.  On the PC, using File Explorer, open the .ZIP and copy all files and folders within the .zip to the SD card's root directory.

(Important:  Do not copy the .zip file -- copy the contents inside the zip. 
Use Copy-and-Paste -- not Cut-and-paste -- not click-and-drag

Details:  To copy, double-click .ZIP to open.  
               On detail side. click the first file/folder. 
               Shift-Click the last file/folder.
               Hover on the highlighted files, "other-mouse-click", choose "Copy" (not cut)

               Find the SD Card drive (On my PC, this showed as Drive G:"
               In the details pane, other-mouse-click and chose "Paste"

Once copied, eject the SD card.

If desired, the .zip file can be deleted as it is no longer needed.

4.  Remove the Micro-SD Card-insert.
  • Insert into the Raspberry Pi's card-slot
  • The SD-card installs "up-side-down," into the board's slot
  • Push until it locks in place

5.  Connect the HDMI cable to your TV or Monitor  (I used my TV).
  • Connect a USB Keyboard (borrow from your desktop; can be wireless)
  • Connect a USB Mouse (can be wireless) If you have a Cat-5 cable and can easily connect to the router, do so now.  Otherwise, you can use a wireless connection for the initial setup.
  • For the initial setup, you can use either a wired or wireless connection.  If near the main router, connect an RJ45 network cable to any open port on any router.  (Do not plug in to the router's "uplink" port (do not use the lonely port; plug into the 4 or 8 port areas)).   Connect the other end to the Pi's RJ45 port. 

    If you are using Wireless for the setup, continue with the USB power supply step.  Note: Later, you must switch to a wired connection.
  • Connect the USB 2.5a power supply to the Pi.  (Any 2.5a micro-USB cell charger will work)

The Raspberry Pi will boot; visible on TV.  You may need to switch your TV's INPUT to find the right HDMI port.

Raspberry Pi Operating System Install

6.  When the Pi first-time boots with the new SD-card installed, it will arrive automatically at the Raspian Operating System Installation screen.  Select the top-most Raspberry PI operating system,

[x] Raspian Full (Recommended)

Click the Install button on the ribbon bar. 
Install takes apx 45 minutes.  When done, it will boot to a desktop.

Black Screen:  I had troubles when partway through the install, the TV showed "signal not found."  I realized the TV was routed through the stereo and the stereo would go into power-save mode.  Rebooting the stereo returned the TV's Pi image.

When prompted:
  • Select Country:  (e.g. United States)
  • Language: (e.g. note American English) 
  • TimeZone:  (oddly by City name)
  • Important:  If United States, you must click the [x] US Keyboard option
When prompted for the Admin password:
  • Change the admin password to a password of your choosing
  • Write the password on the checklist above

7.  Network Decision - Wired or Wireless:

If your Pi is connected to a Wired network, allow the Pi to auto-update and patch.

If using a wireless for the install, See the top-menus.  (Most modern Pi's have Wireless built-in)

Right-click the right-side wireless-strength icon.  Configure the SSID on WLan0, etc., connecting the Pi to your wireless network, much like you would any other device.   The wireless connection is temporary and should only be used for the initial setup.  Later, you must change to a wired connection.

7a.  Allow Pi to auto-update and patch. 
  • After patching, the Pi will reboot
  • After patching, you will be forced to re-enter the Location, Keyboard, and Admin password

7b.  At the Raspberry-top-menu icon,
  • Click "Raspberry-pi Configuration", "Interfaces"
  • Enable SSH  (allows remote desktop control - handy for geeks; do it now, while convenient)

At this stage, you have a fully-installed, fully-usable copy of Linux.  Pat yourself on the back because you are good!

The next step is to install the Pi-Hole DNS Server software.

Install Pi-Hole DNS

Once the operating system is installed and patched, install the Pi-Hole software with these steps:

8.  On the Raspberry Pi's top-menu, open the "Terminal Window" (command prompt)

  • Type this case-sensitive command.  Note the "-sSL" -- seems to be very case-sensitive.  Note the split-vertical bar:
  • curl -sSL https://install.pi-hole.net | bash

9.  Answer these prompts:

"This installer will transform your device into a network-wide ad-blocker" 
tab to the OK button and press Enter

  • You may be prompted to: 
    Choose eth0 for the hard-wired port
    (even if you are using wireless to do the install)
  • Accept Google (or OpenDNS) as your upstream DNS Provider
  • Accept the default third-party list; tab for OK
  • Choose IPV4 (not IPV6) for the protocol

!!!  Important:  When prompted
!!!  "do you want to use your current network settings as a static address"
  • -- tab to "No"
  • Press Enter 
  • If you miss this step, press ESC and restart at the CURL step.
(Reason:  You want to set a static, hard-coded IP-address on the wired network). 
  • For an IP Address, you are setting a "Static" / fixed/hard-coded IP address, found in the prerequisite steps:
  • Type the Raspberry Pi's IP-address, from the prerequisites (it was either xx.5, or xx.151).
    Type the full address, appending a trailing "/24" --  (slash /24 sets the subnet mask to

    Examples from your prerequisite/decision:   or etc.
  • Set the Default "Gateway" to the same address as your workstation's Gateway IP Address.  This is your main router's IP address.  See the checklist, above:

    Typically:    ( etc.)

  • Allow it to install the Web Admin Interface
  • Accept Log Queries, ON  (recommended)
  • (If the install goes "south," reboot the PI and restart the curl command.)

10.  At the "Installation Complete" screen

Step away from the keyboard and
Carefully write down the insufferable "Administrative login/password"
and the set-installed IP address.

For example, my machine showed:   Password: xxxxxxx______________________

11.  Change the Pi's admin password.  Do this now, while it is easy to get to these screens:

From the main desktop, open a terminal window.

Type this command:
pihole -a -p

Follow the prompts to change the password.
* Record this final password in the checklist above.

The Pi-Hole is now fully configured and ready to use. A moment of self-congratulations is in order.

12.  Optional Cleanup Steps:

The Raspian operating system comes pre-installed with extra software that is not needed for this project.  The Raspberry Pi and Pi-hole software will run perfectly-well as-is, but if you are geek, and don't mind spending another hour, consider uninstalling the following programs.  This will make the Pi faster and will leave more space on the drive:

From the main Linux desktop, top-menu, open a Terminal Window.
Type these commands, pressing ENTER after each.  If software is not found, press the up-arrow and double-check the spelling or move to the next command.

Answer with "Y" (capital Y), when prompted:

a.   sudo apt-get purge wolfram-engine
b.   sudo apt-get remove --purge libreoffice* 
c.   sudo apt-get purge sonic-pi
d.   sudo apt-get purge scratch
e.   sudo apt-get purge greenfoot
f.   sudo apt-get purge geany
  g.   sudo apt-get purge nuscratch
h.   sudo apt-get purge python-pygame
i.   sudo apt-get purge pygame
j.   sudo apt-get purge squeak-vm
k.   sudo apt-get purge dillo
l.   sudo apt-get purge minecraft-pi
m.   sudo apt-get purge penguinspuzzle
n.   sudo apt-get purge oracle-java8-jkk
o.   sudo apt-get purge oracle-java7-jdk
p.   sudo apt-get purge openjdk-8-jre

If you typed any of the above, reboot then follow with these two commands:

x.  sudo apt-get clean
y.  sudo apt-get autoremove --purge

Update the OS with this command:

z.  sudo apt-get update && sudo apt-get upgrade -y

Optional software is now de-installed.  Apx 2G of disk space is freed.

Pi Final (Production) Wiring Steps:

Using the top-Raspberry menu, shut-down the server.
Unplug the HDMI cable; you will not need the monitor again.
Unplug the Keyboard and Mouse; you will not need them again.

13.  Move the Raspberry Pi to a location near your main router. 

Using a short Cat-5 Network cable, plug in the Raspberry into any available port on your router. A hard-wired connection is required.

For example, my home network looks like this, where the Pi was connected to an 8-port switch.  It could have been easily connected to the DSL or Wireless router's open (yellow) port -- any open port can be used, where there are groups of 4 or 8 network jacks.  Do not plug it into the up-link port (a lonely port, usually a different color):

Plug in the power adapter. 

Give the computer a few minutes to boot and get settled.
Note the activity lights on the Pi's RJ45 network port.

(See this keyliner article for a photo of my home setup)

14.  Initial Test: 

From your PC-workstation, open a DOS / Command Prompt and ping the Pi to see if it is on the network.  Type this command:

PING  (or 0.5, or 1.151, etc)

It should reply in xx milliseconds.

Router Setup

The final step is to configure your router(s) to point to this new Domain Service.  You must make these changes in order for the Pi to do its job.  This is a one-time setup.

For most households, your main DSL or Cable-Modem router (the box with a .1 ip-address) is the one which needs to be changed, but some networks may have a second router.

Some people have two routers -a DSL/Cable and a second (often a dual-antenna) wireless router.  The usually have IP Addresses of  and 100.2, and it may need to be changed too.  However, this is relatively rare. 

**** If you are unsure, or these instructions are poor, it doesn't hurt to look at both routers for DNS settings.

A.  Login to your DSL / Cable-Modem's administrative screen (see per-requisites, from above)

Typically, type this address in the URL address bar and press enter.
Your address may be different:

B.  Login with "admin" and your pre-recorded password.

The main setup screens vary by modem manufacturer.  Several examples are illustrated below:
  • Usually under an Advanced Configuration menu
  • Look for a DNS Setup section
    (or sometimes DHCP/DNS)
  • Look for
    "Dynamic DNS" (or "Auto-DNS", or "use these DNS Servers", depending on modem)
  • Change to:
    Static DNS or "Use these DNS Servers"...
  • At the Primary DNS, type the IP address of the Raspberry Pi.
    For example, on my network,  (or, from your prerequisites)
  • Optionally type a Secondary DNS (not necessarily recommended)
    (Or use an Open DNS address, documented at the end of this article)

    I leave mine blank, as the Pi already defaults to your favorite secondary DNS as part of its initial install.  See the end of this article for more discussion about this. 

    Some routers require a secondary DNS and one must be typed.  If so, use  But, if you want to force all DNS traffic through the Pi, use a dummy secondary address of  I personally like the option.  Again, see the discussion near the end of this article for my reasons. 
See the red-section, directly below for other modem examples.

C.  Important:  Save the changes by clicking this screen's SAVE or APPLY button.  Do this before moving to any other screen.  The router will reboot.

Example Modem Setup Screens:

My Zyxcel DSL router looked/s like this:

Click for larger view

* Some of newer models of routers require a secondary DNS
-- I used Google's -- which is redundant because this is the go-to address used by the Pi:

Click for larger view

* A typical Linksys router looked like this, where in this case, the network was (should have been

* Another version of a linksys router looked like this, where the pi-hole's address of, was added:

* A NetGear Genie AC1450 looked like this, where the Raspberry Pi was the primary and again, Google's DNS was set as a secondary:

Click to enlarge


D.  If you have a secondary, wireless router (rare for most households), typically at, look to see if it needs to be configured. 

Login to that device's admin screen by opening a browser and typing the wireless router's IP Address
typically:,   (but could be something like See your prerequisites)

Login to the administrator's screen, again with a default password likely printed on a back label. Snoop-around the setup screens (Basic Setup, Advanced Setup), looking for a DNS Server. 

Usually these routers use the main router for DNS and likely, you will *not* find a DNS Server setting (don't confuse with DHCP -- which is probably disabled).  If DNS settings cannot be found, jump to the Testing steps. 

If a DNS entry is found, make similar DNS changes.

*Note:  If you can't login to the router's admin screen -- and often you can't while passing through a wired network, consider the following:

1.  Use a wireless device to reach the configuration screens.  Or,

2.  With a laptop or desktop,
     Run a temporary hard-wired RJ45 connection directly from the PC
     to any available yellow-port on the wireless router.

3. Reboot the PC to get a new IP address.  IPConfig to see your new IP Address.
4. Try logging into the dot-1, dot-2 IP Address again.

Raspberry Pi and Pi-hole configuration is complete!
I recommend the following tests and recommend logging into the Pi-hole's admin screens.  These topics are covered next.


Ublock Origin, illustrated
To properly test, you need to disable ad-blocking software on your test workstation, as Ad-blockers also block traffic.  The difference is they block the traffic *after* it has downloaded where-as the Pi keeps them from ever downloading. 

You may or may not have ad-blocking software installed.  Look in your browser's Tools, Add-Ins menu and look for "adblock-plus" or "uBlock Origin" (the two most commonly used blockers).  If installed, close the Add-in screens and look on your browser's upper-right menu bar, looking for a UBlock Origin or an Adblock-plus icon.  Click the icon and temporarily disable the ad-blocker.

Test 1: 

This test makes sure the network is functioning properly and you have the routers pointing to the right DNS-resolver (the Pi-hole).
  • From your normal workstation, browse to www.google.com.
  • If you arrive, your DNS is working correctly.
Test 2:
  • Browse to Yahoo.com
  • Note "holes" in the page -- blank spaces, illustrated below in orange.  There are being snuffed by the Pi-hole.
  • Be sure adblockers are disabled or they will distort this test
  • Note "holes" in displayed page. These are never transmitted to you; speeding up your page- load times.  A drawback is content providers cannot monitize their articles.  There are moral and ethical considerations; see the end of this article for a discussion.  On the other hand, they are often abusive and sometimes provide malicious content.
Click for larger view

Test 3:
  • Attempt to browse to  http://tag.bounceexchange.com - a nefarious site
  • Note how pi-hole blocks the address.  It may look like this or this, depending on your browser:

    or this:

  • Browse to  didtheyreadit.com  (an email tracking service that uses one-pixel white images on emails to track if you opened the email).  As-of this article, you will likely succeed and arive at the site.
  • Consider "Blacklisting" this and other such sites.  See the blacklist later in this article.
  • Note that *all* devices in your network benefit from the Pi.  And, more importantly, none of the devices need to be told about the setup -- it just works.  But if your device (cell phone, tablet, laptop) strays from the network, the Pi's benefits are lost.

Side-notes:  If the domain is on the naughty-list, the Pi dumps the DNS request into a dark hole, hence "pi-hole."  As of this article, over 120,000 domains are in the discard list.  If the address is on the good-boy list, it is handed off to (Google's) Domain Services and Google resolves the address normally.  Some routers require a secondary DNS but Pie-Hole's secondary will win the battle.

Most home routers use your ISP's Domain Name Services, for example, CableOne, Century Link, Comcast, etc., and some ISPs have been known to slip-stream their own advertisments into your data-stream(!), replacing ads with their own.  With the Pi-hole (or Google's DNS, you resolve with a more trustworthy source.

Testing:  Simulate a pi-failure:

Unplug the Raspberry Pi's power and attempt to browse any site from any workstation. 
You will find no internet addresses resolve*.  In other words, the Pi is required to be online -- just like your router is required to be online.  Restart the Pi and give it a few minutes to boot and repeat the test, confirming the network returned to normal.

(* If you typed a secondary DNS in your router, traffic routes to the secondary address when the Pi is offline.  This is good and bad.  The secondary will resolve domain addresses, stopping a catastrophic failure, but you will not know the Pi is offline and will lose the benefits of nefarious-site-blocking.  If your router forces a secondary DNS, consider using a dummy  ip-address of  This will force all traffic through the Pi -- making the Pi, once again, a critical component.)

What happens under the hood:

When your device tries to resolve a blocked domain name, the DNS service drops the request in the hole and discards it.  The target domain does not even know you attempted a call.  No graphics, scripts, or other code will run from that site.  If a page has code that reaches out, from your browser, those domains will be dropped and the code will think no network was available.  This is a win-win for you.

While surfing on my cell phone, I noticed an ugly "webpage not available" in the middle of the article -- this is likely an advertisement and likely that ad is recording your PC's IP address and other information.  The 'page not available' message is the Pi-hole at work, discarding the traffic.  Each application or browser decides how to handle the error in its own fashion.

Most applications show white-space where the ad lived -- with no obvious errors. 

The neat thing about this is the vendor never knew you attempted the connection because it is blocked before the traffic left the house.  You won't be tracked, monitored, or recorded as you read articles, and big advertising graphics won't download.

As seen on the administrative screens, here is a snapshot of recent activity after a few random seconds of activity.  I can see my TV is busy on the network, playing Pandora.  I caught a Nest Thermostat checking on the daily weather.  This traffic was allowed to pass. 

Click for larger view

But "settings-win.data.microsoft.com" was blocked.  This is Microsoft collecting diagnostic data for the Consumer Windows Experience program; see link Infoworld article.  The Pi-hole team decided this was intrusive and added this address to the blocked domain list.  From the admin panel, it could be white-listed with a click.

This report is where I find ad and email tracking sites.

Pi Administrative Login:

Test the administrative login.

From any browser, type the Pi's IP address/admin:  (press enter)

On the left-nav, click Login, using the Pi's administrator password (changed and recorded in the steps above).  The Dashboard displays.  There are two areas of particular interest:  White and Black lists.

White Lists:

For sites you want to support in their advertising, such as the NewYork Times, allow them their ad-revenue by adding their domain to the Pi's white-list.

If you decide to keep your browser's ad-blocking software installed, you will also have to add the domain to that program's white-list.  With this said, I would de-install adblockers from your desktop clients -- but leave them installed on laptops that might travel outside of the pi-network.

Add these domains to your whitelist

nexus.officeapps.live.com    (Microsoft; used by Outlook; Media Player)
redire.metaservices.microsoft.com  (reported by Windows Media Player)

Black Lists:

Keyliner recommends manually adding the following to the Black List -- especially the Email tracking addresses. These are addresses I have discovered, that have not made it to the Pi's official lists. From the Pi-hole's administrative login screen, manually blacklisted these additional sites. 

When black-listing; always add as a "WildCard":

bananatag.com      #email tracking
cirrusinsight.com  #email tracking
clearslide.com     #email tracking
contactmonkey.com  #email tracking
deskun.com         #email tracking
didtheyreadit.com  #email tracking
g2crowd.com       #email tracking iko system also velocify
getnotify.com     #email tracking
gmelius.com       #email tracking
hubspot.com       #email tracking
intelliverse.com  #email tracking
keywee.co         #Note the .co, not .com
livehive.com      #email tracking
mail-track.com    #email tracking
newtonmail.com    #email tracking
outreach.com      #email tracking
pixelsite.info    #email tracking
remail.com        #email tracking
remail.io         #email tracking
rocketbolt.com    #email tracking
salesloft.com     #email tracking
sidekick.com      #email tracking, now hubspot
saleshandy.com    #email tracking
toutapp.com       #email tracking
velocify.com      #email tracking Velocity Pulse
yesware.com       #email tracking

De-Installing the Pi:

From the admin screen, you can temporarily disable the Pi for (5-minutes, 10-minutes) while testing.  When disabled, all requests pass through to (Google's) DNS service and all Pi-protection is lost.  Note: This was specified in the Pi-installation screens -- and this is not your router's secondary DNS setting.

To permanently remove the Pi-hole from the network, re-edit the local .1 Gateway router(s), changing the Static DNS field from (  or, etc.)  to Google's DNS: If you have two routers; edit both.  A worse choice would be to return the Routers to "Auto-DNS" -- this would put you at your ISP's mercy.

Once changed, the Pi can be unplugged and removed from the network.

Known Problems:

Some sites, especially those that show the "top 100 celebrity before and after photos" will be blocked.  Reason: These are trolling sites, with obtrusive ads and with possible fly-by installs.  These sites were deemed dangerous and were blocked by the Pi-hole community.  Trust their decision.

Sadly, every other type of web failure will be blamed on the Pi. 

My experience is the Pi has not been wrong.

Use the admin screens to prove this by temporarily disabling the Pi-hole and re-testing the site or page in question (see side-illustration, directly above).  Once the Pi is disabled, retest the page.  If it still malfunctions, then you know the Pi is innocent.  The Pi does not interfere with non-blocked sites.  If the Pi blocks the site, it almost always has a good reason for doing so.  If you trust the blocked site, and insist on arriving (overriding thousands of volunteer's opinions), add the domain to the white list. 

Pi-hole and Ad-blocker Ethics

A word about publishers who need revenue to keep producing content.  Ad-blocking, and the Pi-hole, cut into these revenue streams. But the current model of using third-parties to display ads is broken.  With this, we might want to let the New York Times broadcast ads, but the ad-sites are being blocked as a third-party and it is not possible to allow an exception without allowing the same ad-network across all sites. 

Many publishers now detect ad-blockers, such as Ublock-Origin, and refuse to display the content.  The Pi-hole can sometimes dance around that restriction.  In other words, you can disable the ad-blocker and let the Pi-hole do the blocking undetected.

Ultimately, as the industry matures, publishers will be forced to host the ads on their own site and ad-blockers and the pi-hole will be less effective.  In other words, you can't block the New York Times completely, or none of the content will show.

The other side of this argument is obvious:  Publishers and Advertisers have abused the ads.  Displaying annoying ads, ads that occupy most of the screen, non-dismissable ads, and small articles broken into dozens of pages to force ad-impressions.  Abuse is everywhere.  This is why Pi-hole exists.

 2019.01 - I completely rebuilt the Pi, with new OS and new versions of Pi, using these same instructions.  The new version looks and acts identically to the old.  And, as before, all is well.  Still very pleased with the device.  I added more bling to this article to make it easier to follow.  This is an admittedly a complex project.

2018.06 - Six months and the PI is still going strong!  Still a fun and recommended project.

2018.03 - My spouse was trying to login to a site to pay a bill.  The site turned out to be a phishing site from an email (never click links in email!).  The pi intercepted.  Spouse complained she could not login.  The Pi saved our checking account that day.

Related Keyliner Articles:
This is the way I used to do this -- manually blocking about 50 high-volume sites.  With this article, I now block 100,000 sites!
Stopping Tracking Cookies with whack-a-mole - blocking DNS using Acrylic DNS.

Learn more about the pi-hole project here:

Related Thoughts:
Some routers run Linux under the hood and can be re-programmed.  After reading this article, https://www.ab-solution.info, my co-worker reviewed a similar project, which adds a sink-hole to the router.  The router is the best place to store this process, but not all routers can be re-programmed and this takes skills.  Ultimately, he reported back (unspecified) troubles and abandoned that solution, returning to a simpler Pi-hole.

Instead of Google's DNS, you can use openDNS's ip address. 
These are now options on the Pi-hole's installation screens: or

OpenDNS also has a "Home" service that blocks phishing sites, porn, acting much like the PI.  Use these addresses on your router if you don't want to use the PI solution.  The Pi is a tad faster and it subscribes to the OpenDSN list, and others, so little is gained by making this the Pi's secondary address:
Your comments:

I found this to be an enjoyable and worthwhile project.  I would love to hear your comments. 
If you like the Pi-hole project, donate a few dollars their way; they deserve the support.  See the admin-login screens.

Originally published: 2017.11 - 2019.01.  Rewritten and updated.

Tuesday, January 15, 2019

Solution - Windows Update Can't check for Updates, Update hangs

Problem - Windows Can't check for Updates; Update hangs. 

This article fixes a variety of Windows update ills.  Steps are comprehensive, compiled from multiple sources and tested by the author on dozens of computers.  Although the steps are numerous and geeky, they are almost guaranteed to fix all kinds of Windows Update problems.

Originally posted 2016.  Updated for Windows 10, with more details, 2019-Jan. 

Windows update System Tray icon reports "Windows can't check for updates"
Windows Update hangs for hours at 0%, 44%, 90% and other percentages
Windows update "Checking for updates" status bar / progress bar does not move
The Windows Update Status indicator runs, but shows no activity or
The Windows Update Control Panel Page shows a Red-shield icon and warns you should run an update regularly, but it does not actually run the update.
Windows Cumulative Update hangs at Initializing

Windows Update may be corrupted.  Corruption can especially happen if an older computer is brought online after a long time without updates.

You can run these steps even if you are not sure the symptoms match your problem.  There is no harm, other than taking the time.

These steps resolved the problem on my computer, but expect
to take several hours to run diagnostics -- plus more time 
to catch-up on the Windows updates. 

Special note:
Windows patch 1803 KB4023057 was buggy.    If error 0x80070643, go to Control Panel, Programs and features; scroll to the bottom. Uninstall the misplaced Microsoft update.  Reboot and see if Windows Update behaves.

Important Prerequisites:

Windows 10 Update can be found in "Settings", under Updates and Security.  Or use Cortana, searching for "Windows Update", finding "Check for Updates".  For Windows 7, see the Control Panel, Windows Update

A.  Confirm the PC's Date and Time are correct.  (Click the time in the lower-right System Tray).  Windows update panics if this is too-far out-of-sync.

B.  If you have not already done so, reboot the PC.

Reason:  Sometimes Windows update needs to update itself before it can update other things and this often requires a reboot.

C.  After the reboot, wait 5 minutes, then check the Windows Update status again.  If pending updates, give it  (20 or 30  60 minutes) to see if the status or percent-status changes.  If it starts changing, let the update complete.

Some updates, such as the Windows 10 Anniversary update, are slow at updating the status and can sit at "initializing" for an hour or more before it began changing the downloading percentage.  

If the PC goes to sleep during this time, this step never seems to finish.  This seems to be a particular problem with laptops, which often have tight power-management policies. For big updates, consider turning off the computer's power-saving features (turn off computer after xx minutes inactivity...)  see Windows Settings, Power Savings.

D.  If still hung, or you find you keep oscillating between downloading and initializing, continue with these steps, which depend on which version of Windows is running.

Decision: What specific version of Windows are you running. 

Launch Windows Explorer (File Explorer, not IE).

In the tree-side, locate "This PC", "My Computer" (or "Computer").
Other-mouse-click "This PC" and choose "Properties" from the context menu. 

Note which Operating System is installed, which Service Pack, and whether it is 32 or 64-bit.

For example:
Windows 10 Home / 64-bit Operating System, x64-based processor - Typical
Windows 7 64-bit
Windows 8 64-bit  SP1

Windows 10,
Windows 8.x,
Windows Server 2012

1.  Search the Internet and download, from Microsoft, the current version of "Windows Update Troubleshooter"

Be sure to download only from Microsoft's site.

2.  When downloading, and prompted for "Save-as" or "Open".  Choose OPEN.

If prompted for administrative rights, type your administrator password (rare for most home users).

Important:  As it runs, it will probably prompt, "Did you know there are pending updates for this machine?"  Select "Skip"  (the reason you are running this utility is the pending update isn't applying and that is why you are reading this article).  Follow all remaining fixes by clicking (apply).

"Starting Bits service" will take a noticeable time - 5 minutes.

3.  When the Troubleshooter completes:

If all is well, and problems report as 'fixed,' reboot and retry the Windows Update (See Gear-icon, Windows Update). 

If Windows Update Troubleshooter reports errors that could not be resolved, reboot to be safe, then continue with the next Manual steps.

Manual Steps:

Run these steps if the automatic Windows Update fails.

A.  I recommend turning off Windows Power Saving features (run full power; do not turn off disk after inactivity, etc.).  For laptops, use wall power rather than the battery.  Make these temporary changes:

See Gear-icon (Settings), Power and Sleep.
Set "When plugged in, turn off: Never"
Set "When plugged in, Sleep: Never

B.  Run the DOS CMD Prompt as "Administrator" with these steps:

From the Windows tile-menu literally begin typing the word "CMD"  (or use the Cortana Search box).  Click once on the found "Command Prompt" icon -- but do not launch or open.  

Other-mouse-click the "Command Prompt" icon, choose "Run as Administrator" (or More, Run as Administrator).

DOS runs as an "elevated command."

C.  At the Administrative Command prompt, type these commands, one-at-at-time, pressing enter after each.  Net Services are being stopped to free file-locks on the software distribution folders.  "Service not started" messages are acceptable. 

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution2.old
Ren C:\Windows\System32\catroot2 Catroot2.old 

Where "Ren" is Rename and you are making a backup folder named "...2".  If rename folders fail, consider using File Explorer to delete the offending folders or the old "2" folders. 

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

D.  At the same Administrator's DOS prompt, type this command, pressing Enter after typing.  You must be running in Administrator mode!

DISM.exe /Online /Cleanup-image /Scanhealth

/ScanHealth will have hesitations while running and may take several minutes before displaying an ASCII  [0%---100%] status bar.  Expect a total run-time of an hour.

Important:  Wait for "operation completed successfully".
The hard drive light will show activity even if the status bar does not move.
Caution:  Once started, do not interrupt or cancel .

If it finds a problem, /ScanHealth step will report something along the lines, 'Repair possible'
If all is well, it will report "No component store corruption". 

In either case, continue with the next step!

E.  Next, at the same Administrator Command-prompt, type this DOS command:

DISM.exe /Online /Cleanup-image /Restorehealth

Again, expect delays, no screen activity, and an ASCII status bar.  Another hour or so...
On success, look for "The operation completed successfully"

F.  From the same Administrator DOS prompt, type this command to repair obvious operating system files from the backup cache:

sfc /scannow

Expect about a half-hour. 

If errors ("Windows Resource Protection found corrupt files but was unable to fix some of them"):  Ignore and do not worry - these are obscure and likely not germane to this article.  Besides, the log file (notepad C:\windows\logs\cbs\cbs.log) is thousands of lines long - who has time to read it?

G.  When done, close the DOS Command Prompt window "X" or type "exit"

H.  Reboot / Restart

On reboot, Windows may apply an update.

I.  Open the Windows "Settings" menu, run Update & Security manually; click "Check for Updates". Hopefully, all updates will apply. 

Again, as a warning, some updates, such as Windows 10 Update 1803 are really slow at telling you their progress.  Give the computer time.  If it seems really hung, reboot and check again, following the per-requisites at the top of this article.  These steps seem needlessly complex and Microsoft has much room for improvements - especially with the Update Fix Utility.  I wish Microsoft showed more diagnostic and details as these updates are trying to be applied; these are devilishly hard to figure out.

J.  At some point, possibly after all updates have applied, return Power Savings settings to your preferred values:

See Gear-icon (Settings), Power and Sleep.
Set "When plugged in, turn off: (1 hr)
"Set "When plugged in, Sleep: (30 min)

Your comments on these steps are welcome.

Windows 7.x,
Vista, or
Server 2008

Note: These steps were tested and worked, but the Windows 7 section of this article is no longer being maintained.

1.  Using Internet Explorer (it must be IE), go to this site:


2.  Scroll to the Windows (7) section.

3.  Download and run the correct version of Windows Update(noting which version of Windows, 32 or 64-bit, etc.).

Installing and running will take up to an hour and may have long hesitations on the status bar -- allow it to complete; note the hard drive light will be busy even if the status bar does not move.  Microsoft notes this tool, the "Windows Update Standalone Installer" is updated regularly and you should always use the most current version, as downloaded.

4.  Open the Control Panel and run Windows Update again.  The problem should be resolved.  As always, wait a respectable amount of time to give slower-updates time to update the status indicator.

If you are still having problems:

This low-risk solution has been reported to help, although I have not needed this in my experience.

a.  Start an elevated Command Prompt:  (From the Start-menu, 'other-mouse-click' the Command Prompt icon, choose "Run as Administrator")

b.  Type this command and press Enter. 

netsh winhttp reset proxy

c.  Attempt Windows Update again.

d.  Consider stopping Netflix and other streaming services while running large updates and patches.

Related articles: 
Windows 8.1 Upgrade not in Windows Store
Delete Windows.old after upgrading to Windows 8.1

Related links:
Official Microsoft Update History.  Use this to search for manual KB downloads: 

Wednesday, January 2, 2019

PC Reboots after Printing

Desktop PC reboots unexpectedly after laser printer prints. 

Even though my PC is protected with a UPS (battery backup), and the laser printer is not plugged into the same surge protector/UPS, print jobs were still causing my computer to reboot. This is because the laser is on the same circuit as the PC and in my house, this is unavoidable.

Laser printers are power-hungry, demanding around 450 watts.  As I have joked in the past, when I print, the house-lights dim and the power company rejoices. 


Past experience shows a new battery in the UPS fixes the problem (see this keyliner article: UPS Battery Replacement, and this article:  UPS makes clicking sound when printing).  However, this time, this was not enough.  The PC continued to reboot.

The next likely solution is the PC's power supply.  Power supplies weaken with age and unexplained power problems can point this direction.  My machine is an older Dell XPS desktop tower, and it has been running 24-hours-a-day for the past 5 years.  It has, what was then, a powerful ATX 480-watt power supply.

Stopping at a local Best Buy electronics store, I picked up a 600-watt power-supply for $30.  Replacing is relatively easy, taking about 10-minutes, but you do have to be comfortable opening a PC's carcass and unplugging a lot of wires.  If you don't know how to do this, Youtube is your friend.

For a short while, this seemed to do the trick.  Replacing both the battery and the power supply now keeps the PC running even after firing-up the laser printer.  Later, after adding a new 27" 4K monitor, the problem continued.  Disheartened, I came to the only remaining conclusion:  The old UPS, even with a new battery, was not doing the job. 


As I was explaining this problem to my friends, they laughed at my UPS's age (19 years, 3 batteries).  It was time for a new one.  Today, it was replaced with a 600W 1100va UPS from APC.  The 600-watt rating is a coincidence and has nothing to do with the new power-supply.

Compliments to BestBuy for the price -- without prodding, they price-matched from $160 down to $130 with another online vendor.  Here it is, installed under the desk.

This time, I installed the USB monitoring cable and associated software.  During an extended power-event, the UPS shuts down the computer if I am not around.  And, it has a nifty adjustment to turn off the alarm if the PC is asleep between the hours of 10:00pm and 7:00am. 

Other Changes and a Wish:

Finally, I noted the laser-printer's power is plugged into a small, inexpensive outlet-extender, that also doubles as a cheap surge protector.

It has a green light, indicating all normal, but my green-light was red.  Although this was not the cause of my problem, it was also replaced.

Although the Laser printer and the PC/UPS are plugged into different outlets, they are on the same house-hold circuit (same circuit-breaker).  This is not enough to insulate the computer from the printer.

If I were building a new house, I would make two changes to the electrical.  First, I'd run 20-amp circuits, with 12-gauge wire to all rooms.  My house has 15-amps, 14-gauge, which is not enough to run two hair-dryers at the same time, let-alone a printer.   Secondly, I'd run a separate circuit for the printer.

Related articles:
UPS Batter Replacement APC CS-350
UPS Making clicking noise